Loyalty Points

We value our customers, that is why we have developed a Loyalty Points Programme. Loyalty Points are an additional reward for purchasing items from eSmokeStore. Loyalty Points can be collected when making a purchase at eSmokeStore and converted into a voucher which can be spent on further products available at eSmokeStore. You will be able to use your voucher 14 days after your last purchase and it is valid for 1 year. 

How to redeem your Loyalty Points

To redeem your Loyalty Points and turn them into a voucher to be used on eSmokeStore, please follow these steps:

  1. Sign into your account.
  2. Go to "Your Account" which can be found under "My Menu" located in the top left corner of the website.
  3. Click on the "My Loyalty Points" button.
  4. On the Loyalty Points page, you will see any points gained from purchases and underneath this there will be a button which will allow you to convert your points into store credit/ a voucher.
  5. Once your points have been converted into a voucher, it will be available for use 14 days after your latest purchase and it is valid for a year.